SERVICE MANAGEMENT


VMS Service Management is a one source solution that combines electronic dispatching, preventative maintenance scheduling with tasking, service contract administration billing and field mobile invoicing. From receiving customer service calls and dispatching work orders to technicians in the field, to billing for completed work and analyzing productivity, Service Management Software handles every aspect of your Service department’s needs.

Empower your technicians with either mobile devices or laptops and allow them to access customer history, close out work orders and invoice customers from the field – without touching a single piece of paper. Service Management Software is supplemented by the following optional modules: eService. Give your large customers another tool to interact with you and your subcontractors through a custom-branded web-based service portal.


Users of Ventus Service Management benefit from:


  • Complete Service dispatching software that is scalable, user definable, and easy to use. Manage all your service or daily jobs from one or multiple graphical boards.
  • The VMS dispatching board integrateseasily to multiple GPS providers to help manage your technicians and territories.
  • A full contracting system that handles equipment warranty, preventative maintenance contracts, and company specific contractsthat you can offer to your clients in order to strengthen recurring revenue.
  • User define maintenance agreements that you can tailor to customers, site locations, and pieces of equipment. Automatically deliver user defined electronic check and task lists to technicians out in the field. With the ability to establish daily, weekly, monthly, discretionary visits, and billing schedules, VMS can fit your needs.
  • Complete dispatch solution, with a user-definable board and simple drag and drop functionality.
  • Better understanding of technician utilization and overall performance tracking by customeror site location. With detailed site equipment history, you can establish transparency and a better understanding of your customer needs.
  • eTech technicians can complete work tickets, generate invoices, view customer balances, view customer history, create tickets and much more. With the ability to fill out task sheets and checklists, there is no longer a need to wait on paperwork to come back at the end of the day or week. Almost all paperwork is now done electronically.


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INDUSTRIES WE SERVE


Construction management software built specifically for the construction industry.

With solutions for general contractors, mechanical contractors, HVAC contractors, electrical contractors, and home builders, Vertical Market Software provides a fully integrated construction management software that can meet your specific needs and requirements. Whether your business handles petroleum equipment, food equipment and refrigeration, remodeling, roofing, sewers, steel, painting, power and communication, pest control, or overhead and garages, we have a solution to meet the demands of your industry.


GENERAL CONTRACTING MECHANICAL CONTRACTING ELECTRICAL CONTRACTING & SERVICE HOME BUILDING PETROLEUM EQUIPMENT FOOD EQUIPMENT & REFRIGERATION REMODELING ROOFING CONTRACTORS SEWER CONTRACTORS STEEL ERECTORS PAINTING CONTRACTORS POWER & COMMUNICATION PEST CONTROL CONTRACTORS OVERHEAD & GARAGE CONTRACTORS



WHO USES US


Sierra Air ConstructionRead the Case Study Tom's MechanicalRead the Case Study Duke Hicks Plumbing and PetroleumRead the Case Study Answer Heating and CoolingRead the Case Study
Sarracco Mechanical Schaus Roofing and Mechanical Contractors Haskins Electric Casey Electric
Petro Towery United Pump and Controls Peake Technologies HVAC Solutions
Beckman Services Petroleum Equipment Van Natta Mechanical Jemco-Maxair
Edd Helms Electrical Lima Company Brister Stephens HVAC Hartford & Ratliff Plumbing